Frequently Asked Questions.

Everything you need to know about Trevior

Q1. What is Trevior?

Trevior is a regulatory monitoring platform covering:

  • Occupational health and safety (OHS).
  • Industrial hygiene.
  • Municipal regulations.
  • Environment.

It allows you to receive alerts, summaries and reports based on your sector and chosen plan. In addition to regulatory alerts, we send you monthly educational reminders to help avoid recurring fines.

Q2. What regulations are covered?

Trevior monitors and analyzes:

  • OHS laws and regulations (CNESST, Labour Code, CSA standards, etc.).
  • Industrial hygiene standards.
  • Municipal regulations relevant to your activities.
  • Information is compiled and presented clearly so you stay up to date..

Q3. What plans are available?

  • Municipal - $12.99/month: 1 municipal zone monitored, weekly alert, major changes transmitted as priority (email/SMS) and access to complete history..
  • OHS - $14.99/month: 1 sector monitored, weekly alerts, major changes transmitted as priority (email/SMS), fine prevention, preparation for future changes and access to complete history..
  • Industrial hygiene - $14.99/month: 1 sector monitored, weekly alerts, major changes transmitted as priority (email/SMS), anticipation of regulatory changes and access to complete history..
  • Environment - $14.99/month: 1 sector monitored, weekly alerts, major changes transmitted as priority (email/SMS), targeted environmental coverage, prevention of costly violations and access to complete history..

Note: For OHS, industrial hygiene and environment plans, each additional sector is billed +$6/month

Q4. How can I subscribe?

  • Subscription is done online on our website, via secure payment..
  • You can choose monthly or annual payment..

Q5. Can I change or cancel my subscription?

Yes.

  • You can upgrade or downgrade your plan at any time.
  • You can cancel before the renewal date.
  • Changes take effect immediately..

Q6. Is Trevior compliant with Law 25?

Yes.

  • Trevior complies with Law 25 (Quebec) and PIPEDA (Canada)..
  • Data is hosted on secure servers in Canada..

Q7. How does Trevior protect my data?

  • Secure connection (HTTPS/TLS 1.3).
  • Encrypted data at rest (AES-256).
  • Secure backups.
  • Administrative access protected by two-factor authentication.

Q8. Can I use Trevior outside Quebec?

Yes.

Actuellement :

  • Trevior covers regulations in Quebec and Canada..
  • Les informations peuvent être consultées depuis n’importe quel pays..
  • Les exigences légales affichées s’appliquent uniquement aux juridictions couvertes..

L’utilisation de Trevior à l’extérieur du Canada est donc possible à titre informatif, mais les obligations réglementaires doivent toujours être validées selon la province ou le pays concerné.

Q9. How do I contact support?

Trevior est un nom construit pour refléter la mission de la plateforme.Il est basé sur trois blocs conceptuels distincts :

  • Email: info@trevior.ca.
  • Phone: 1-888-805-3368.
  • Hours: Monday-Friday, 9 AM to 5 PM (Eastern Time).

Trevior signifie donc : Le suivi des évolutions de l’information réglementaire opérationnelle. Le nom illustre l’objectif de la plateforme : aider les organisations à rester conformes en recevant une information réglementaire claire, ciblée et exploitable.

Q10. Comment contacter le support ?

  • Courriel : info@trevior.ca.
  • Téléphone : 1-888-505-3598
  • Heures d'ouverture : lundi-vendredi, 9 h à 17 h (heure de l'Est).